Refund policy

30-day money-back guarantee.

Damaged, defective or wrong item: send us your order number and a photo within 30 days of delivery. We will send a replacement or refund you in full, with no need to send anything back.

Changed your mind: items must be unused and in their original packaging. Contact us with your order number first and we will reply with the return address. Please do not send items back without contacting us. Return shipping is paid by the customer. There is no restocking fee. Your refund goes back to your original payment method within about 10 days of the return reaching us.

Wrong size: tell us within 30 days and we will help you swap to the right size.

The Dial-In Guide (PDF): if the guide doesn't help, email us within 30 days of purchase for a full refund.